Contact Us

Thank you for shopping with Velantoa. We are dedicated to offering thoughtfully selected home and lifestyle products along with dependable customer service. Whether you're exploring our Everyday Aesthetics, Outdoor Banquet, or Gathering Social collections, our team is here to answer your questions and help make your shopping experience as convenient as possible.

For assistance with product information, existing orders, delivery inquiries, or other customer service matters, please reach out through the following contact channels.

1. Email Assistance

Email: support@velantoa.com

Our customer service team reviews incoming messages and works to provide clear, helpful responses. We aim to respond to most inquiries within 1–2 business days (24–48 hours).

If your question concerns an order you have already placed, please include your Order Number so we can locate your purchase details and assist you more efficiently.

2. Phone Support

Phone: +1 262-248-0230

Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

3. Company Details

Velantoa is owned and operated by Joneswica INC, We work with our product sourcing, fulfillment, and customer service partners to support a consistent and reliable shopping experience for customers in different regions.

Company Name: Joneswica INC

Business Address: 1025 Ogden St 
Denver CO 80218 
US