Privacy Policy

Last Updated: October 11, 2026

At Velantoa, a home and lifestyle brand operated by Joneswica INC, we value your privacy and recognize the importance of protecting your personal information. This Privacy Notice describes how we collect, process, share, and protect information when you browse our website, interact with our services, or shop from our Everyday Aesthetics, Outdoor Banquet, and Gathering Social collections.

By using our website, you acknowledge the information practices outlined in this Privacy Notice.

1. Information We Collect

To operate our online store and provide a convenient shopping experience, we may collect different categories of personal information.

Personal Information You Provide

When you make a purchase, register an account, sign up for updates, or communicate with our customer service team, we may request:

  • Full name
  • Billing and delivery addresses
  • Email address
  • Contact telephone number

Payment Details

All online transactions are handled through third-party payment processing services.

Velantoa does not directly retain complete payment card numbers, card security codes (CVV), or other sensitive card authentication information on its own servers.

Information Collected Automatically

Certain information may be gathered when you interact with our website, such as:

  • IP address
  • Web browser information
  • Device type and identifiers
  • Operating system
  • Browsing behavior and website interactions
  • Cookies and related tracking technologies

2. How We Use Personal Information

We collect and process personal information for purposes related to operating and improving our services, including:

  • Confirming, processing, and delivering customer orders
  • Providing shipping notifications and order tracking
  • Answering questions and handling customer service requests
  • Maintaining and improving website performance
  • Identifying suspicious activities and preventing fraudulent transactions
  • Sending purchase confirmations and essential service updates
  • Providing promotional content and special offers in accordance with your preferences and applicable law

Where required, we rely on appropriate legal grounds for processing personal information, including contractual necessity, legal obligations, legitimate interests, or your consent.

3. Information Security

We take reasonable technical and organizational precautions to protect the personal data entrusted to us.

Our security practices may include:

  • SSL/TLS encryption to protect information transmitted through our website
  • Limiting access to customer records to authorized individuals
  • Using payment providers that maintain applicable PCI-DSS security standards
  • Monitoring systems and reviewing potential security risks

Although we take steps to reduce security risks, no method of electronic transmission or data storage offers absolute protection.

4. Third-Party Services

Velantoa does not sell customer personal information in exchange for direct monetary payment.

However, certain personal information may be shared with external service providers when necessary to operate our business, including:

  • Payment processing companies
  • Shipping and delivery providers
  • Website hosting and technical service providers
  • Customer communication platforms
  • Website analytics services
  • Marketing and advertising platforms

Depending on the services used by our website, our analytics and advertising partners may include:

AppLovin

https://legal.applovin.com/privacy

Meta Platforms

https://www.facebook.com/privacy/policy

Google

https://policies.google.com/privacy

These third-party companies may collect or process information according to their respective privacy notices and applicable legal requirements.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential functions and improve visitors' browsing experiences.

These technologies help us:

  • Save items added to your shopping cart
  • Remember certain website preferences
  • Understand visitor activity and website performance
  • Evaluate advertising and promotional campaigns
  • Present more relevant content and advertisements

You can manage or restrict cookies through your browser settings and, where available, our website's privacy preference tools.

Disabling certain cookies may limit the functionality of some shopping features.

6. Children's Privacy

Velantoa's website is not intended for children under 13 years of age.

We do not knowingly request or collect personal information directly from children under 13.

If we discover that personal information belonging to a child under this age has been collected without appropriate authorization, we will take reasonable steps to delete the information in accordance with applicable law.

7. California Online Privacy Protection Act (CalOPPA)

In accordance with applicable California online privacy disclosure requirements:

  • Visitors can explore our website without registering an account.
  • This Privacy Notice is accessible through our website.
  • Any revisions to our privacy practices will be reflected on this page.
  • Browser privacy preferences, including Do Not Track (DNT) signals, will be addressed as required by applicable law.

Where legally required, we will also recognize supported opt-out preference signals relating to the sale or sharing of personal information.

8. GDPR Privacy Rights

Individuals located in the European Economic Area (EEA) may be entitled to certain rights under the General Data Protection Regulation (GDPR).

Depending on the circumstances, these rights may include:

  • Requesting access to personal information we hold about you
  • Correcting inaccurate or incomplete personal data
  • Requesting the removal of eligible personal information
  • Restricting or objecting to certain processing activities
  • Requesting the transfer of eligible personal data in a portable format
  • Withdrawing consent where processing depends on consent

We review privacy-related requests in accordance with applicable legal requirements and may need to verify your identity before processing certain requests.

To submit a privacy request, please contact:

support@velantoa.com

9. California Privacy Rights (CCPA / CPRA)

If you reside in California, you may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where these laws apply.

These rights may include:

  • Knowing what personal information we collect and how it is used
  • Requesting access to eligible personal information
  • Requesting deletion of certain personal records
  • Correcting inaccurate personal information
  • Opting out of the sale or sharing of personal information for cross-context behavioral advertising
  • Limiting certain uses of sensitive personal information where applicable

Although Velantoa does not sell personal information for direct monetary compensation, some advertising and analytics practices may qualify as "sharing" under California privacy regulations.

Eligible customers may submit privacy requests through our customer support email or any additional privacy controls made available on our website.

10. Data Breaches and Security Incidents

If a security incident involving personal information occurs, Velantoa will take appropriate steps to investigate, contain, and address the situation.

When legally required, we will inform affected individuals or relevant authorities within the applicable notification periods.

Additional information may be communicated through email or official website notices when appropriate.

11. Marketing and Email Communications

Velantoa aims to follow applicable regulations governing commercial email communications and promotional messaging.

Our marketing emails are designed to:

  • Clearly identify Velantoa as the sender
  • Provide accurate and relevant subject lines
  • Offer a straightforward unsubscribe method
  • Honor unsubscribe requests within applicable legal timeframes

You may choose to stop receiving promotional emails at any time by using the unsubscribe link included in marketing messages.

Please note that essential transactional messages, such as order confirmations, payment notifications, and shipping updates, may still be delivered when necessary to complete your purchases.

12. Contact Information

If you have questions about this Privacy Notice, wish to exercise your privacy rights, or need assistance regarding your personal information, please contact our customer support team.

Brand Name: Velantoa

Company Name: Joneswica INC

Business Address: 1025 Ogden St 
Denver CO 80218 
US

Support Email: support@velantoa.com

Customer Service Phone: +1 262-248-0230