Effective Date: October 11, 2026

Welcome to Velantoa, a home and lifestyle brand operated by Joneswica INC. These Terms of Purchase outline the conditions that apply when customers place orders through our website. By purchasing items from our Everyday Aesthetics, Outdoor Banquet, or Gathering Social collections, you agree to these terms, along with our Privacy Notice, Shipping Policy, Return Policy, and Terms of Service.

Please review these conditions carefully before completing your purchase. If you do not accept them, you should refrain from placing an order on our website.

1. Purchase Eligibility

By submitting an order through Velantoa, you confirm that:

• You are at least 18 years old or have reached the legal age of majority in your place of residence.
• You have the legal capacity to enter into a valid purchase agreement.
• All personal, billing, and delivery information submitted during checkout is accurate and up to date.
• Your purchase and intended use of our products comply with applicable local laws and regulations.

To maintain service quality, resolve customer inquiries, and support staff training, certain communications with our customer service representatives may be retained or recorded where legally permitted, with any required notice or consent.

2. Privacy and Personal Information

We handle customer information in accordance with our published Privacy Notice and applicable data protection requirements.

When shopping with Velantoa, personal details provided during checkout, through email correspondence, or while requesting customer support may be used to process purchases, arrange deliveries, and provide related services.

We may revise our privacy practices from time to time. Any material changes will be communicated as required by applicable law, and the updated Privacy Notice will be made available on our website.

3. Order Review and Acceptance

An order confirmation does not necessarily mean that an order has been formally accepted for fulfillment.

Velantoa may review, decline, or cancel an order when there is a reasonable business or legal basis, including:

• Products being out of stock or unavailable
• Unsuccessful payment authorization or verification
• Potentially unauthorized or fraudulent transactions
• Incorrect pricing or technical system issues
• Missing or inaccurate order information

In certain circumstances, we may request additional information to verify the legitimacy of a transaction before proceeding.

If an order is cancelled after payment has been collected, the corresponding amount will be refunded through the original payment method in accordance with applicable law.

Product listings, prices, promotional offers, and inventory availability may be revised without advance notice. Changes will not override confirmed contractual rights.

4. Product Descriptions and Specifications

We aim to present accurate and useful information about the home and lifestyle products offered through our website.

However, minor variations between product images and the items received may occur due to:

• Lighting and photography conditions
• Differences in monitor or device color settings
• Normal manufacturing variations
• Natural differences in materials, textures, or finishes

The product photographs, descriptions, measurements, and specifications displayed on our website are intended to help customers make informed purchasing decisions.

We recommend checking all relevant product details, including dimensions and materials, before placing an order. Nothing in this section limits your rights if a product is materially different from its description.

5. Pricing and Display Errors

Velantoa makes reasonable efforts to ensure that product prices and promotional information are displayed correctly.

Nevertheless, occasional pricing inaccuracies may result from technical issues, incorrect data entry, or administrative mistakes.

Where permitted by law, we may cancel an affected order before dispatch if a clear pricing error is identified.

If payment has already been completed for a cancelled order, the full amount paid for that order will be returned to the original payment method.

6. Product Availability and Shipping

We regularly review inventory information on our website, although stock availability may not always reflect real-time changes.

Orders are generally prepared and dispatched according to the processing schedules described in our Shipping Policy.

Estimated delivery periods may vary because of circumstances such as:

• Customs inspections and clearance procedures
• Courier or transportation delays
• Weather-related disruptions
• Other unexpected logistical issues

If an ordered product becomes unavailable after checkout, our team will notify you and arrange an appropriate refund or order adjustment.

Any statutory delivery rights available to customers remain unaffected.

7. International Purchases

Velantoa serves customers in multiple countries and regions. Customers ordering from outside our operating location should be aware that:

• Certain products may not be available in every destination.
• Packaging, labeling, or product documentation may vary by market.
• Some product instructions and informational materials may be supplied in English.
• Local import rules or product restrictions may affect the delivery of certain items.

8. Import Duties and Applicable Taxes

Unless clearly indicated otherwise during checkout, product prices may exclude additional charges imposed by the destination country, such as:

• Customs duties
• Import taxes
• Value-added tax (VAT)
• Customs brokerage or clearance fees
• Other applicable government charges

These additional costs may be payable by the customer, subject to the information provided at checkout and applicable consumer protection laws.

9. Governing Law

These Terms and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable laws.

Because we provide products to customers in multiple jurisdictions, you may also benefit from mandatory consumer protection rights provided by the laws of your country, state, province, or region of residence.

Contact Information

If you need clarification regarding these Terms of Purchase or have questions about an order placed through Velantoa, please contact our customer service team.

Brand Name: Velantoa

Company Name: Joneswica INC

Support Email: support@velantoa.com

Customer Service Phone: +1 262-248-0230

Business Address: 1025 Ogden St 
Denver CO 80218 
US