Terms of Use
Effective Date: October 11, 2026
Welcome to Velantoa. Our website is owned and managed by Joneswica INC. These Terms of Use establish the rules and conditions governing your access to our website, its content, and the services we provide.
By accessing, navigating, or interacting with our website, you acknowledge that you have read and agree to follow these Terms of Use. If you disagree with any of these provisions, please refrain from using our website.
All purchases made through Velantoa are additionally governed by our Terms of Purchase, Privacy Notice, Shipping Policy, and Return Policy.
1. User Information
When providing information through our website, you agree to ensure that all submitted details, including account information, billing details, and contact information, are truthful, accurate, and complete.
You are responsible for maintaining updated information to support proper order fulfillment, delivery arrangements, and communication regarding your purchases.
2. Privacy and Data Protection
We respect the privacy of individuals who visit and shop through Velantoa.
Our collection, processing, retention, and protection of personal information are described in our Privacy Notice.
When interacting with our website or customer service team, your personal information will be handled according to that notice and applicable data protection laws.
3. Intellectual Property Rights
The materials and content displayed throughout the Velantoa website, including:
- Product photography
- Brand logos and trademarks
- Business and product names
- Visual designs and illustrations
- Video materials
- Product details and descriptions
- Website layouts and design elements
- Software and technical components
- Written content and related materials
are owned by or licensed to Joneswica INC and may be protected by applicable intellectual property regulations.
Visitors receive a limited, personal, non-transferable, and revocable right to access and use the website for lawful browsing and shopping activities.
Without obtaining our written authorization, users must not:
- Duplicate or republish website materials
- Alter, redistribute, or commercially exploit website content
- Use Velantoa trademarks or branding without permission
- Collect website information through unauthorized automated methods
- Upload viruses, malware, or other harmful programs
- Disrupt website operations or compromise security systems
We may suspend or restrict access when users engage in activities that violate these conditions.
4. Customer-Submitted Content
Visitors may have opportunities to submit product reviews, feedback, photographs, or other materials through our website.
By sharing such content, you confirm that:
- You own the content or have permission to share it.
- Your submission does not infringe upon the rights of others.
- The information provided is lawful, accurate, and not intentionally misleading, defamatory, or fraudulent.
When you submit content, you grant Velantoa a non-exclusive, worldwide, royalty-free license to reproduce, display, publish, and adapt that content for website operations, customer communication, and legitimate promotional activities.
This permission applies only to content you are legally entitled to provide and remains subject to applicable privacy and intellectual property laws.
5. External Website Links
Our website may include links directing visitors to websites or services operated by independent third parties.
These links are provided for informational purposes or customer convenience.
Velantoa does not manage or control the content, security practices, privacy policies, or services offered by these external websites.
6. Website Disclaimer
To the extent permitted under applicable law, the Velantoa website and its related services are provided on an "as is" and "as available" basis.
We do not guarantee that:
- The website will remain accessible without interruption.
- All website functions will operate without technical errors.
- Every piece of published information will always be complete or current.
- The website will function identically across all devices and browsers.
- Products or services will meet every individual preference or intended purpose.
Nothing in this section excludes any product warranties, consumer guarantees, or other rights that cannot lawfully be limited.
7. Limitation of Liability
To the maximum extent allowed by applicable law, Joneswica INC shall not be responsible for indirect, incidental, special, consequential, or punitive losses arising from circumstances such as:
- Accessing or being unable to access our website
- Temporary service interruptions
- Transactions or purchases made through the website
- Unauthorized access to customer information
- Technical errors or platform malfunctions
- Activities or failures involving third-party services
Where legally permissible, claims relating to website use should be initiated within one (1) year after the relevant event.
This limitation does not apply where a longer statutory period or other mandatory legal protection is required.
8. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Joneswica INC, together with its directors, employees, affiliates, and authorized service partners, against reasonable claims, liabilities, damages, or expenses arising from:
- A breach of these Terms of Use
- Unauthorized or improper use of our website
- Failure to comply with applicable laws or regulations
- Infringement of another party's intellectual property or legal rights
This provision applies only to the extent that such claims result from your actions or conduct and where indemnification is legally enforceable.
9. Electronic Communications
By contacting Velantoa through electronic channels or using our online services, you acknowledge that communications related to your account, orders, or website activities may be provided electronically.
These communications may include emails, order notifications, customer service messages, and website notices.
Where permitted by law, electronic records and communications may satisfy requirements for information to be provided in written form.
10. Intellectual Property Complaints
If you believe that any materials published on our website violate your copyright, trademark, or other intellectual property rights, please notify our customer service team.
Your notice should contain:
- Your name and appropriate contact information
- Identification of the intellectual property involved
- The website address or specific location of the disputed material
- An explanation of why you believe the material is being used without authorization
We will examine appropriately submitted complaints and take action where necessary under applicable laws.
11. Events Beyond Our Control
Velantoa will not be held responsible, to the extent permitted by law, for delays or inability to fulfill certain obligations when caused by circumstances beyond our reasonable control.
Such events may include:
- Earthquakes, floods, storms, or other natural disasters
- Government restrictions or regulatory actions
- Public health emergencies or widespread disease outbreaks
- Strikes or labor-related disruptions
- Transportation or logistics interruptions
- Internet, power, or communication network failures
- Unexpected interruptions affecting suppliers or fulfillment operations
Where applicable, we will take reasonable steps to minimize disruptions and communicate important updates to affected customers.
12. Transfer of Risk
Responsibility for purchased products and the risk of loss or damage will transfer to the customer in accordance with applicable consumer protection laws and the relevant delivery terms.
Where required by law, responsibility remains with Velantoa until the products have been delivered to the customer or a person authorized to receive them.
13. Applicable Law and Jurisdiction
These Terms and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable laws.
Because we provide products to customers in multiple jurisdictions, you may also benefit from mandatory consumer protection rights provided by the laws of your country, state, province, or region of residence.
14. Severability and Transfer of Rights
If a court or other competent authority determines that any portion of these Terms of Use is invalid, unlawful, or unenforceable, the remaining provisions will continue to apply.
Users may not transfer their rights or responsibilities under these terms to another party without obtaining our prior written approval.
Velantoa may transfer or assign its rights and obligations where legally permitted, provided that applicable consumer protections are preserved.
15. Entire Agreement
These Terms of Use, together with the Privacy Notice, Terms of Purchase, Shipping Policy, and Return Policy, form the agreement governing your use of the Velantoa website and related purchasing services.
Any mandatory rights provided by applicable law remain effective regardless of the provisions contained in these documents.
Contact Information
If you have any questions or concerns about these Terms of Use, please contact our customer support team using the details below.
Brand Name: Velantoa
Company Name: Joneswica INC
Support Email: support@velantoa.com
Customer Service Phone: +1 262-248-0230
Business Address: 1025 Ogden St
Denver CO 80218
US